Refund policy

Terms & Conditions

Welcome to Indhrani.

These Terms & Conditions govern your access to and use of the website https://www.indhrani.com/ and all related services, features, products, and transactions offered by Indhrani.

By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

1. About Indhrani

Indhrani is a fashion and apparel brand primarily focused on women’s ethnic wear, sarees, and related lifestyle products. As the brand expands, Indhrani may introduce additional categories including apparel, accessories, beauty, footwear, home décor, lifestyle, and other retail products.

These Terms & Conditions apply to all current and future products, services, digital platforms, promotions, and shopping experiences offered through https://www.indhrani.com/.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under parental or legal guardian supervision.
  • You are legally capable of entering into binding agreements.
  • The information provided by you is accurate and complete.

Indhrani reserves the right to refuse service, terminate accounts, or cancel orders if any information is found to be false or misleading.

3. Products & Services

Indhrani makes every effort to display product images, descriptions, colors, fabrics, and pricing accurately.

However:

  • Actual product colors may vary slightly due to screen settings and photography.
  • Handcrafted, woven, embroidered, or artisanal products may have minor irregularities that are part of their unique character.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify products without prior notice.

All products displayed on the website are subject to acceptance and availability.

4. Pricing & Payments

All prices displayed on https://www.indhrani.com/ are listed in Indian Rupees (INR) unless otherwise specified.

Indhrani reserves the right to:

  • Change pricing at any time without prior notice
  • Correct pricing errors or inaccuracies
  • Cancel orders arising from incorrect pricing or technical issues

Payments are processed through secure third-party payment gateways.

Accepted payment methods may include:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Wallets
  • EMI options
  • Other approved payment methods

Indhrani does not store complete banking or card details on its servers.

5. Order Acceptance & Cancellation

Placing an order on the website constitutes an offer to purchase products.

Indhrani reserves the right to:

  • Accept or reject any order
  • Limit quantities purchased
  • Cancel suspicious or fraudulent transactions
  • Refuse orders due to stock unavailability or payment issues

If an order is canceled after payment has been processed, the applicable refund amount will be initiated as per the refund policy.

6. Shipping & Delivery

Indhrani aims to process and dispatch orders within the estimated timelines mentioned on the website.

Delivery timelines may vary depending on:

  • Product availability
  • Delivery location
  • Logistics partner operations
  • Public holidays or unforeseen circumstances

Indhrani is not liable for delays caused by courier partners, natural events, governmental restrictions, or other circumstances beyond reasonable control.

Customers are responsible for providing accurate shipping information.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by the Return & Refund Policy available on the website.

Certain products may not be eligible for return or exchange due to:

  • Hygiene reasons
  • Customized or altered products
  • Clearance or sale items
  • Specific promotional conditions

Refund timelines may vary depending on the payment provider and banking institution.

8. User Accounts

Users may create an account to access certain website features.

Users are responsible for:

  • Maintaining confidentiality of login credentials
  • Restricting access to their account
  • All activities conducted under their account

Indhrani reserves the right to suspend or terminate accounts involved in unauthorized, fraudulent, abusive, or suspicious activities.

9. Intellectual Property

All content available on https://www.indhrani.com/, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Designs
  • Graphics
  • Videos
  • Website layout
  • Text content
  • Marketing materials

is the property of Indhrani and protected under applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission from Indhrani.

10. User Conduct

Users agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorized access to systems or data
  • Interfere with website functionality
  • Upload malicious software or harmful content
  • Use false identities or misleading information
  • Violate applicable laws or regulations

Indhrani reserves the right to take legal action against misuse of the website.

11. Promotions & Offers

Promotional campaigns, discount codes, festive offers, giveaways, loyalty benefits, and referral programs may be subject to separate terms and conditions.

Indhrani reserves the right to:

  • Modify or withdraw offers without prior notice
  • Disqualify users involved in misuse of promotions
  • Limit promotional benefits based on eligibility criteria

12. Third-Party Services & Links

The website may contain links to third-party websites, payment gateways, social media platforms, or external services.

Indhrani is not responsible for:

  • Third-party content
  • Privacy practices
  • Service interruptions
  • External website policies

Users are advised to review third-party terms independently.

13. Limitation of Liability

Indhrani shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website
  • Product delays or unavailability
  • Technical interruptions
  • Unauthorized access
  • Third-party actions
  • Errors or omissions in website content

The website and services are provided on an “as is” and “as available” basis.

14. Indemnification

Users agree to indemnify and hold harmless Indhrani, its directors, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Violation of these Terms & Conditions
  • Misuse of the website
  • Violation of applicable laws
  • Infringement of third-party rights

15. Privacy

Use of the website is also governed by the Privacy Policy available on https://www.indhrani.com/.

By using the website, users consent to the collection and use of information as described in the Privacy Policy.

16. Changes to Terms & Conditions

Indhrani reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting on the website.

Users are encouraged to review these terms periodically.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to the website, products, or services shall be subject to the exclusive jurisdiction of the competent courts.

18. Contact Information

For any questions, concerns, or support regarding these Terms & Conditions, please contact:

Indhrani
Website: https://www.indhrani.com/
Email: [Insert Email Address]
Phone: [Insert Contact Number]

By accessing and using https://www.indhrani.com/, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.