Privacy policy

Privacy Policy

Welcome to Indhrani. Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website: https://www.indhrani.com/.

Indhrani is a fashion and apparel brand primarily focused on women’s ethnic wear, sarees, and related lifestyle products. As the brand grows, our offerings may expand into additional fashion, accessories, apparel, beauty, home, lifestyle, and other retail categories. This Privacy Policy applies to all products, services, and digital experiences offered by Indhrani now or in the future.

This Privacy Policy explains how Indhrani collects, uses, stores, and protects your information when you access or use our website, products, and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our website, place an order, subscribe to newsletters, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related details
  • Account login information

b. Non-Personal Information

We may automatically collect technical and browsing information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Cookies and usage data

2. How We Use Your Information

As a fashion and ecommerce brand, Indhrani uses customer information to provide a personalized shopping experience across sarees, women’s apparel, accessories, and future product categories.

The information collected may be used for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and service notifications
  • Improving website functionality and user experience
  • Personalizing product recommendations, collections, offers, and shopping experiences
  • Sending promotional emails, offers, and marketing communications
  • Preventing fraudulent transactions and maintaining website security
  • Complying with legal obligations

3. Cookies and Tracking Technologies

Indhrani uses cookies and similar tracking technologies to enhance browsing experience and analyze website performance.

Cookies help us:            

  • Remember user preferences
  • Maintain shopping cart information
  • Understand customer browsing behavior
  • Improve marketing and advertising effectiveness

Users can choose to disable cookies through browser settings; however, certain website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Marketing and analytics service providers
  • Technology and hosting partners
  • Government or legal authorities when required by law

All third-party partners are expected to maintain confidentiality and protect your information.

5. Payment Security

All online payments made on https://www.indhrani.com/ are processed through secure and trusted payment gateway providers.

Indhrani does not store complete debit card, credit card, or banking details on its servers.

We implement appropriate security measures to protect customer data against unauthorized access, misuse, alteration, or disclosure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce agreements and policies

Once the data is no longer required, we take reasonable measures to securely delete or anonymize it.

7. Marketing Communications

Users may receive promotional emails, new collection launches, festive offers, saree recommendations, styling inspiration, product updates, and newsletters from Indhrani.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting our support team

Even after opting out, users may still receive essential transactional and order-related communications.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Indhrani is not responsible for the privacy practices, policies, or content of external websites. Users are encouraged to review the privacy policies of those websites before sharing information.

9. Children's Privacy

Indhrani does not knowingly collect personal information from children under the age of 18.

If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it promptly.

10. Your Rights

Depending on applicable laws, users may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal data
  • Withdraw consent for marketing communications
  • Request details regarding how data is processed

To exercise these rights, users may contact us using the details provided below.

11. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information from:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no online platform can guarantee complete security, and users share information at their own discretion.

12. Changes to This Privacy Policy

Indhrani reserves the right to update or modify this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon posting on the website. Users are encouraged to review this page periodically for updates.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Indhrani
Website: https://www.indhrani.com/
Email: [Insert Email Address]
Phone: [Insert Contact Number]

By using https://www.indhrani.com/, you acknowledge that you have read, understood, and agreed to this Privacy Policy.